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Global
Instructions.
Stack the rules. Skip the babysitting.
Every AI tool lets you write "custom instructions" — persistent rules the AI follows in every conversation. Most people leave them blank. Below are six battle-tested instructions for small business owners. Start with one. Stack them if you like the results.
ChatGPT: Settings → Personalization → Custom Instructions.
Claude: Settings → Profile → Personal Preferences.
Either tool: Paste at the top of any new chat as a one-time setup. They'll apply to that whole conversation.
Start with one. If it changes the kind of answers you get, stack the next one.
After you paste an instruction in, run one of these test prompts in a fresh chat. If the response feels different from what you used to get, the instruction is doing its job.
- For Business Context Anchor: "Should I start a podcast for my business?" — If you get four hours of strategy talk, it's not working. If you get a yes/no with a clear "vs. what else" framing, it is.
- For Decision-Default: "What email tool should I use?" — Should get one recommendation, not a comparison chart.
- For Money and Math: "Should I run Facebook ads?" — Should include a dollar amount and what you'd need to earn back.
- For Voice and Audience: "Write me a homepage headline for a local pizza shop." — If there's a single instance of "elevated," "crafted," or "experience," start over.
- For Clean Handoff: "Draft an email apologizing for a late shipment." — The email should arrive as a clean block you can paste, not buried in three paragraphs of explanation.